We help Local Authorities, Virtual Schools, and Children’s Services make better decisions with accurate, timely data. From collecting daily attendance to managing PEPs and analysing trends, our services turn complex education data into clear, actionable insight so no child slips through the net.
Our consultancy empowers Virtual Schools and local authorities to get the very best from our services.
The National Attendance Monitoring Service — daily data across all vulnerable cohorts, including CLA, CiN, CP, UASC, CME, SEND and Post-16.
Clarity behind the data – we capture the context behind absence codes, giving Virtual Schools the full picture to safeguard vulnerable children effectively.
Real-time alerts and dashboards
Multi-method data collection
Cohort transition tracking
The most popular choice for managing Personal Education Plans.
66,833 PEPs completed on average each year
193 custom templates
Integrated reporting and pupil premium tracking
Reliable attainment data for faster decisions and clearer impact.
National tests, termly assessments, custom measures
Fully validated and standardised
Ready-to-use datasets and exports
Beyond numbers — insight that drives change.
Combined attendance, attainment, and PEP analysis
CLA/CiN/CP cross-plan impact tracking
Custom dashboards with drill-down to individual records
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Trusted by more LAs than any other provider
Improved attendance, better PEP quality, higher completion rates
Constantly evolving to meet DfE and local requirements
All your key data in one secure platform
UK-based team with deep Virtual School and Social Care expertise
Our services simplify DfE and Ofsted reporting and are proven to help improve inspection outcomes.
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We have seen our timely completion rates improve from 85% to 95%, the quality of what’s written improve, greater consistency, improved communication with DTs and SWs, and better accountability for responsibilities.
The role of the Virtual School Head continues to remain a challenging one where the dynamics are as varied as each individual that we work with. Given increasingly limited resources of Local Authorities, it’s also vital that investments are made in services that achieve the highest impact. Having worked with Welfare Call now for 4 years, I consider them more of a strategic partner than a service provider. Not only have they consistently demonstrated the highest degree of professionalism throughout this period reflected in the quality of their work but their proactive approach has meant that we continue to look at ways of further expanding and enhancing our partnership with them. I have no hesitation in recommending Welfare Call as a leader in their field.
Welfare Call has given me a first class service and response at all times. No change is too much trouble for them. They are a very knowledgeable company, who know what they are talking about and are willing to go the extra mile.
I like the dashboards. They are very clear. I also like the jump-to’s and the ability to drill down to individual young people.
Welfare Call’s platform allows us to monitor and support every cohort from Early Years Foundation Stage (EYFS) through to Post-16, providing us with a holistic view across the school. This comprehensive data overview helps us track trends, identify critical areas of focus, and implement broader support packages as needed. This whole-school perspective is particularly valuable during key transition periods, allowing us to proactively address students’ needs with data-led interventions. Additionally, utilising the Welfare Call PEP system has enabled greater focus on PEP spending which in turn has enabled the PEP system to be partly funded through cost savings.
I would like to take this opportunity to thank you and all your team for providing such a great service and accommodating our needs. Since having the ePEP portal we have really been able to 'up' the work to support our children in care and fulfil our statutory duties. It is an excellent platform and the team have been excellent in supporting us from design to implementation, and continue to support with our ongoing needs... always accommodating.
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See how our services work in practice.
Tailor the services package to meet your needs.
We get you up and running fast, with full training and support.
Welfare Call delivers the data you need to protect children and improve outcomes.
