Welfare Call’s ePEP platform supports 28,373 young people, completed 66,833 PEPs, and delivered 193 tailored cohort templates for Local Authorities across the UK each year.
Built for Virtual Schools, Social Care, and Education teams, our ePEP makes it faster and easier to complete high-quality PEPs – all while improving consistency, compliance, and collaboration. That’s why we’re the first choice for Local Authorities nationwide.
Our platform is designed around the real-world needs of Virtual Schools. That means it’s easy to use, quick to implement, and flexible enough to match local requirements.

customise Pupil View pages by age, key stage, or communication style, with built-in accessibility features like text-to-speech, so every child can share their views in the way that suits them best.

dedicated dashboards track spend, outcomes, and effectiveness, ensuring every pound delivers real value for vulnerable learners.

instantly access pre-designed or bespoke reports, filter in real time, and export in multiple formats to simplify statutory returns and enable deep data analysis.

create bespoke SMART targets linked to funding sources, track interventions using EEF (Education Endowment Foundation Teaching and Learning Toolkit) categories, and monitor progress to evidence the effectiveness of Pupil Premium spend.
With more than 20 years of sector experience, we know what it takes to manage PEPs at scale without losing focus on the individual child.
Here’s what makes us different:
Our ePEP isn’t just a digital form. It’s a complete workflow tool that:
Welfare Call have worked closely and very flexibly with us to develop this tool to ensure it met all our requirements. They have fully supported us with the ePEP implementation for all of our children. They provide highly professional and helpful telephone advice and support to all of the ePEP users.
We have been using the Welfare Call ePEP for a number of years having previously had a paper-based PEP. Over this period we have seen our timely completion rates improve from 85% to 95%, the quality of what’s written improve, greater consistency, improved communication with DTs and SWs, and better accountability for responsibilities.
Our platform supports PEPs across all ages and needs – from pre-school to post-16 – with dedicated sections for health, SEN, pupil premium, attainment, and future planning. With 190+ different cohort templates, you can configure your PEP to meet local and statutory requirements without compromise.
See why so many Local Authorities have moved to Welfare Call. Our team will walk you through the platform and show you how it can save you time, improve quality, and make the PEP process more collaborative.