360 Virtual School MIS

Our 360 Virtual School solution represents the next generation of MIS technology – built for the realities of modern safeguarding and education.

The complete platform for attendance, attainment, safeguarding and success

Welfare Call’s 360 Virtual School Solution brings together everything a Virtual School or Local Authority needs to monitor, manage and improve outcomes for vulnerable children in one secure, connected platform.

Covering attendance, attainment, progress, safeguarding, ePEP, analytics and consultancy, Welfare Call 360 enables professionals to make faster, smarter decisions that change lives.

It’s more than a management information system – it’s a single, shared view of every learner’s journey.

A Complete Solution for Complex Challenges

The 360 platform supports the monitoring and improvement of outcomes for:

Children Looked After (CLA/CiC/LAC)
Children in Need (CiN)
Those on Child Protection (CP) plans
Pupils with EHCPs and SEN support
Young people involved with Youth Justice

Developed in partnership with Local Authorities, it provides the insight needed to identify risk early, coordinate intervention and measure impact across education and social care.

Key Features

Cloud-based and secure: Access anytime, anywhere via a secure platform with embedded two-factor authentication.
Real-time attendance data: Daily collection through automated MIS extraction and live calling for unmatched accuracy.
Integrated dashboards: Interactive management dashboards updated in real time to track attendance, attainment, and safeguarding indicators.
Interoperable by design: Seamlessly connects with multiple platforms and third-party databases for smooth data exchange.
Comprehensive reporting: Analytical, strategic and operational dashboards with in-built reporting tools for real-time insight.
End-to-end coverage: Attendance, attainment, progress, safeguarding, ePEP, analytics and consultancy, all in one place.
Dedicated support: A helpdesk and consultancy team provide guidance, training and implementation support for every user.
Fully managed service: Welfare Call manages the system on behalf of the Local Authority or Virtual School, ensuring consistency and compliance.

Benefits at a Glance

More reliable data: A guaranteed increase in the accuracy of attendance, attainment, progress and safeguarding information.
Less administration: Reduce workload and cost through the outsourcing of data management.
Improved collaboration: Strengthen information-sharing between Social Care, Education and Virtual School teams.
Sharper insight: Identify where intervention is needed with real-time reporting and statistical analysis.
One complete system: Replace multiple tools with a single solution that covers every aspect of Virtual School management.
Better PEP outcomes: Improve completion rates and quality through embedded ePEP functionality.
Stronger safeguarding: Early identification of concerns and faster coordination of support.
Better inspections: Proven to help improve Ofsted ratings by evidencing progress and impact.

Designed for Virtual School Leadership

We were the first provider in the market to create a dedicated, secure, cloud-based suite of systems for attendance and attainment monitoring.
Those systems now power our 360 Virtual School Solution – continuously refined to meet statutory guidance, evolving legislation and the day-to-day realities of supporting vulnerable children.

The platform empowers Virtual School Heads to champion the attainment and progress of children in care while also meeting the expanded DfE remit to support children with social workers, including those in kinship care.

Through 360, Virtual Schools can:

Track the educational journey of every child, regardless of plan type (CLA, CiN, CP, YJ, SEN).
Maximise the impact of Pupil Premium Plus funding through data-led decision making.
Access tailored resources and insights to meet the unique needs of their cohorts.
Evidence educational improvement and compliance with national standards.

Collaborative by Nature

360 strengthens partnerships between schools, social care teams, Virtual School Heads and multi-agency professionals, bringing everyone around the same child-centred view.

By uniting education and care data, the system helps teams coordinate support, reduce duplication and ensure that every intervention is informed by accurate, shared information.

It’s an MIS designed not just to manage data, but to connect people and purpose.

Regional and National Insight

With one of the largest customer networks in the sector, Welfare Call is uniquely positioned to offer regional and national benchmarking analysis.

This feature helps Virtual Schools compare performance, share best practice and collaborate to improve outcomes across local and national levels.

Core Components of the 360 Virtual School Solution

Attendance, Attainment, Safeguarding & Consultancy
Comprehensive tools and professional support for daily monitoring, intervention and reporting.

Electronic Personal Education Plan (ePEP)
A fully integrated digital PEP system designed to improve quality, timeliness and accountability.

Data Analytics & Business Intelligence
Advanced dashboards and reporting capabilities that turn data into insight, enabling evidence-based decisions.

By combining automation, analytics and human expertise, it gives Local Authorities and schools the clarity and confidence they need to protect, support and progress every learner.