ePEP

The Most Popular Choice for ePEPs

Trusted by more Local Authorities than any other platform for managing Personal Education Plan

Welfare Call’s ePEP platform supports 28,373 young people, completed 66,833 PEPs, and delivered 193 tailored cohort templates for Local Authorities across the UK each year.

 

Built for Virtual Schools, Social Care, and Education teams, our ePEP makes it faster and easier to complete high-quality PEPs – all while improving consistency, compliance, and collaboration. That’s why we’re the first choice for Local Authorities nationwide.

Why choose our ePEP?

Our platform is designed around the real-world needs of Virtual Schools. That means it’s easy to use, quick to implement, and flexible enough to match local requirements.

Flexible pupil voice tools

customise Pupil View pages by age, key stage, or communication style, with built-in accessibility features like text-to-speech, so every child can share their views in the way that suits them best.

Maximise Pupil Premium impact

dedicated dashboards track spend, outcomes, and effectiveness, ensuring every pound delivers real value for vulnerable learners.

Unmatched reporting power

instantly access pre-designed or bespoke reports, filter in real time, and export in multiple formats to simplify statutory returns and enable deep data analysis.

Smarter target setting

create bespoke SMART targets linked to funding sources, track interventions using EEF (Education Endowment Foundation Teaching and Learning Toolkit) categories, and monitor progress to evidence the effectiveness of Pupil Premium spend.

Our experience

With more than 20 years of sector experience, we know what it takes to manage PEPs at scale without losing focus on the individual child.

Here’s what makes us different:

  • The most widely used ePEP platform in the UK
  • Proven to improve both completion rates and PEP quality
  • Secure, cloud-based system with 24/7 access for all approved users
  • Proven to improve ILAC inspection ratings
  • Shaped by direct user feedback (Designated Teachers, Social Worker, Carers, Children) and the latest technical advancements
  • UK-based support team with deep Virtual School expertise
  • Fully customisable templates and workflows for every cohort
completed PEPs
in 2023-24
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young people supported
with a PEP
0
different PEP cohorts/templates
in active use
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Designed for real-world impact

Our ePEP isn’t just a digital form. It’s a complete workflow tool that:

  • Improves the timeliness and quality of PEP completion
  • Makes responsibilities clear across all key stakeholder
  • Enhances communication between Designated Teachers and Social Workers
  • Links attainment and attendance data directly into the PEP
  • Provides a full audit trail for inspections and reporting
  • Gives Virtual School Heads the data they need to plan and evidence impact

What our customers say

Testimonials

Jane Johnson Virtual School Head, Manchester

Welfare Call have worked closely and very flexibly with us to develop this tool to ensure it met all our requirements. They have fully supported us with the ePEP implementation for all of our children. They provide highly professional and helpful telephone advice and support to all of the ePEP users.

Graeme Ferguson Virtual School Head | Derby City Council

We have been using the Welfare Call ePEP for a number of years having previously had a paper-based PEP. Over this period we have seen our timely completion rates improve from 85% to 95%, the quality of what’s written improve, greater consistency, improved communication with DTs and SWs, and better accountability for responsibilities.

Built for all your cohorts

Our platform supports PEPs across all ages and needs – from pre-school to post-16 – with dedicated sections for health, SEN, pupil premium, attainment, and future planning. With 190+ different cohort templates, you can configure your PEP to meet local and statutory requirements without compromise.

Why we’re the most popular choice

Why we’re the most popular choice

See why so many Local Authorities have moved to Welfare Call. Our team will walk you through the platform and show you how it can save you time, improve quality, and make the PEP process more collaborative.